A message that is encrypted by Office 365 Message Encryption is delivered to a recipient’s inbox just like any other email message, but it contains an HTML file attachment.
The encrypted message is in the attachment. The email includes instructions for viewing the encrypted message.
Wildcat email address
By default, Mail, Contacts, and Calendar information are synchronized.
*Please be advised that Quest Password Reset Manager (PRM) is being retired end of Q1, 2019. If you haven’t already registred with its replacement, Microsoft Self Service Password Reset (SSPR), please visit the following link to get started: https://sspr.jwu.edu
Your JWU password gets you into JWU's email, WiFi, lab and library computers, and jwuLink. Learn how to set it up, and change your password, to access JWU email and systems.
By Phone: Faculty / Staff call the Service Desk Toll Free at 866-598-4357 or 401-598-4357
Set a New Password: Click "Forgot My JWU Password."
Change a Password: Click "Manage My JWU Password."
Change your Security Questions: Click "My JWU Questions & Answers Profile."
Then, follow the instructions onscreen.
Once your password is reset, wait 20 minutes before using the new password.
For the University Event Center or Hance Auditorium, please use Charlotte's event request form to reserve those rooms.
To check or change your Junk email settings, in Outlook expand the Junk button on the ribbon and select Junk E-mail Options command
The Junk E-mail Options are where you access your safe and blocked senders lists. Our Recommended settings for the level of junk e-mail protection is Low.
In these three tabs, users have the ability to add email addresses & domain names to the Safe Sender, Safe Recipients, or Blocked Senders lists.
Safe Senders List
Email addresses and domain names in this list are never treated as junk. All names and addresses in the global address list (GAL) in a Microsoft Exchange Server account are automatically considered safe. It is recommended to leave the “Also trust e-mail from my contacts” un-checked
Safe Recipients List
Add outside mailing lists and distribution lists that you are part of to this list so that they will never be marked as spam.
Blocked Senders List
Once you add an email address or domain to this list, messages from that source are automatically sent to the Junk Email folder.
In your inbox, you can also quickly add an address or full domain to the Blocked Senders List or Allowed Sender List by right-clicking the e-mail message, point to Junk and clicking on Block Sender or Never Block Sender on the shortcut menu.