What is JWU Gateway

What is JWU Gateway

  Accessing JWU Gateway off campus

Accessing JWU Gateway off campus

  Saving JWU Gateway to your mobile device

Saving JWU Gateway to your mobile device

What is JWU Gateway

The JWU Gateway is a Faculty & Staff portal that allows you to access information and data wherever it is!

JWU Gateway provides links to information found today in various locations. You can do things like access the University directory, submit an IT Service Desk ticket, enter a work order in SchoolDude, access University Communications resources, find links to departmental forms, policies or procedures, and access applications such as HRPulse or other web based resources.

What can I do?

  • Find links to applications and common resources
  • See IT systems statuses or upcoming scheduled outages
  • Get IT Support
    • Report an issue
    • Make a request
    • View your ticket status
    • View current systems statuses & planned maintenance
  • Visit departmental support pages
    • Contact information
    • Request Forms
    • Policies Procedures & FAQs
    • Announcements and important dates

 

 
 

Accessing JWU Gateway off Campus

You simply type https://gateway.jwu.edu into your device’s web browser and then provide your network username and password to gain access.

The logon screen will look like this.

 you simply type https://gateway.jwu.edu into the URL field of your device and then provide you network username and password to gain access.  JWU Gateway is designed to be viewed in Portrait mode on a mobile phone and in Landscape mode on a tablet
 
 

JWU Gateway on your Mobile Device

JWU Gateway is designed to be viewed in portrait mode on a mobile phone and in landscape mode on a tablet as depicted in the images below.

mobile devices.PNG

iPhones/iPads

1. Launch Safari on your iOS device

2. Navigate to JWU Gateway by typing https://gateway.jwu.edu

Iphone 1 test.png

3. Tap the Share button on the menu bar (box with an arrow sticking out from it)

 
iphone 2 test.png

4. Tap on “Add to Home Screen”

 
iphone 3 test.png

5. On the next page you’ll give the shortcut a name then tap Add

 

6. You now have JWU Gateway saved to your device's home screen


Android Devices

1. Launch Chrome for Android

2. Navigate to JWU Gateway by typing  https://gateway.jwu.edu

Android 1 test.png

3. Click on the menu button (3 dots)

 
Android 2 test.png

4. Select "Add to Home screen"

 
Android 3 test.png

5. Change the Shortcut name to JWU Gateway and then Click ADD

 
Android 4 test.png

6. Click "Add automatically" to place the shortcut to your device's home screen