You cannot complete these steps until the reservation fee has been satisfied (and you should allow 24-72 hours once that happens to allow for your accounts to be created).


1. Go to Wildcat Mail.


2. Enter your username.

Students

Use your JWU ID Number, followed by @jwu.edu:

  • J01234567@jwu.edu

Faculty/Staff

Use your JWU username followed by @jwu.edu:

  • FaJSmith@jwu.edu


3. Enter your password.

Students

Your temporary password is Jwu! (capital J), followed by your full birthday in MMDDYYYY format.

  • If your birthday is January 1st, 1995, your temporary password is Jwu!01011995.

Faculty/Staff

Temporary passwords will be provided to you with your username.

Enter+Password.jpg

4. Create a password.

You will be prompted to create a new password, which must:

  • Be a minimum of 8 characters

  • Include an uppercase and lowercase letter

  • Include a number

  • Include a symbol

  • Not include your first name, last name, or username

Update+your+Password.jpg

5. Click Sign in.

You will see a Microsoft page notifying you that the password has been updated.

Password Updated

6. Register

Now that you have created your password, you are required to register with our password reset tool, so you can always reset your password anywhere, on any device.