Cable TV, Phones & Gaming

 
 

Most answers can be found in jwuLink; please be sure to review each tab before proceeding. For the quickest support, we encourage you to visit or contact the appropriate university department.

If you still need assistance, please select the most applicable category based on your needs:


Course Registration

Get help with schedule/registration problems, registration dates, Grad Planning System, etc.

Please review the Registration & Graduation website for helpful resources.

Then, if necessary, contact Student Academic Services.


ulearn & uSucceed

Get help with ulearn & uSucceed and access User Guides.

Please visit Student User Guides


On-Campus Housing

Get help with housing application, room selection, roommate questions, etc.

Please visit or contact the Residential Life office .


Financial

Get help with invoice, payment, and financial aid questions, etc.

Please visit or contact Student Financial Services


Technology Support

Get help with computers, printing, Internet access, gaming setup, and JWU system errors:

Please review the IT website for helpful resources.

Then, if necessary, contact the IT Service Desk.


Other

Get help with other topics:

Email us with the following information:

  • Name
  • Campus
  • Summary of your question or problem (be as descriptive as possible)
  • Phone (optional)

A university representative will respond to you as soon as possible (allow up to 48 business hours).