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What is JWU Gateway

The JWU Gateway is a Faculty & Staff portal that allows you to access information and data wherever it is!

JWU Gateway provides links to information found today in various locations. You can do things like access the University directory, submit an IT Service Desk ticket, enter a work order in SchoolDude, access University Communications resources, find links to departmental forms, policies or procedures, and access applications such as HRPulse or other web based resources.

What can I do?

  • Find links to applications and common resources
  • See IT systems statuses or upcoming scheduled outages
  • Get IT Support
    • Report an issue
    • Make a request
    • View your ticket status
    • View current systems statuses & planned maintenance
  • Visit departmental support pages
    • Contact information
    • Request Forms
    • Policies Procedures & FAQs
    • Announcements and important dates