Internet via WiFi


Internet is available everywhere on campus via the JWU network, with a wireless connection or wired connection.

All JWU buildings have wifi access.

Computers and mobile devices can connect to the JWU wireless network, WIFIJWU.

Simply connect to WIFIJWU and open a web browser and go to any website.

A JWU login page will automatically display, asking for your JWU username and password. This login step ensures the security of the JWU network by checking for valid JWU user accounts.

Our security validation system prevents unauthorized computers from accessing the network - keeping you secure when online, using computers, printers, and phones

Internet via Wired Cable

Some residence halls also have wired connections. If you are in a residence hall with wired connections and you need a wired connection in your room, please contact JWU IT to get a network port activated in your room.

Once the room's port is activated, plug in an Ethernet cable and open a web browser.

Res Halls with Specific Access

Charlotte Campus

City View Towers have specific access steps through Spectrum.

Android Devices

Follow these steps to connect your Android smartphone to JWU's wireless network.



  1. Go to your phone's Settings.
  2. Select WiFi.
  3. Select WiFiJWU 
  4. Open a web browser to login.



  1. Go to your phone's Settings.
  2. Select WiFi.
  3. Select JWUStaff.
  4. For Phase 2 authentication, select MSCHAPV2.
  5. Under CA Certificate, select Unspecified or Do Not Validate depending on available option.
  6. Under Identity, enter jwu\yourusername.
  7. Under Anonymous Identity, leave blank.
  8. For password, enter your JWU password.
  9. Click Connect.

iOS Devices

Follow these steps to connect your iPhone to JWU's wireless network.

  1. Go to your phone's Settings.
  2. Select WiFi.
  3. Select your network:
    1. Students: WIFIJWU
    2. Staff: JWUStaff.
  4. Enter your jwu\username.
  5. Enter your JWU password.
  6. Click Join.
  7. On the Certificate screen, click Trust.


Follow these steps to connect your personal laptop to the WiFiJWU wireless network.

  1. Make sure your computer has a WiFi-compliant wireless card.
  2. Activate your wireless card (follow the instructions in your computer or wireless card user manual).
  3. Open a web browser.
  4. Select WiFiJWU.



All JWU-issued laptops are set up to connect to JWUStaff.

Personal laptops cannot connect to JWUStaff.

Follow these steps to register your non computer devices such as gaming, streaming media, TV, and other devices to the JWU network.

  1. Connect your device to WiFiJWU.
  2. Find the MAC address for your device. This will vary according to your device. Consult the device manufacturer's website if you cannot find the MAC address.
  3. Go to the Device Registration form.
  4. Log in with your JWU username and password.
  5. Fill out the form fields, including the MAC field.
  6. Click "Create MAC."
  7. Make sure you can get onto the Internet after you register, to ensure that you are connected. 

Once you have registered your device, you will need to wait an hour and half for the device to connect.